Title: Mobility Management and Community Engagement (webinar)
Date: January 9, 2025
Time: 10:00 a.m. – 11:30 a.m. Central
Instructor: Jeremy Johnson-Miller, Easterseals Project Action
Description: Mobility Managers have a unique advantage in the transportation industry, and can connect with riders one-on-one, or network with other human services providers in the community. This session provides industry insights and guides participants through various elements to community outreach, like how to craft your messaging to different members of the community from riders to elected officials. This webinar will also emphasize the importance of marketing available services, and how to clearly communicate through print media, web content or social media.
Title: Knowing What Works: Metrics and Methods to Evaluate Programs (webinar)
Date: January 16, 2025
Time: 10:00 a.m. – 11:30 a.m. Central
Instructor: Judy Shanley, Easterseals Project Action
Registration Link:
Description: This interactive Webinar will highlight processes and tools to assess the performance of transportation and mobility programs. Attendees will learn about formative and summative measures that will enable them to evaluate the efficacy of the strategies they implement.
Title: Financial Management Level 2 (2-day, in-person workshop)
Dates: January 29-30, 2025
Location: El Metro Transit Center, 1301 Farragut St, Laredo, TX 78041
Time: 8:00 a.m. – 5:00 p.m. Central each day
Instructor: A.T. Stoddard, Consultant
Description: This workshop builds on Level 1 and provides more in-depth training in the areas of strategic planning, cost allocation plans, determining contract rates to provide service, and monitoring performance to evaluate success. The workshop will include development of cost allocation plans and build on use of cost allocation models for specific applications, particularly related to establishing contract reimbursement rates for service and how to integrate financial management with strategic planning. Upon completion of the course, participants will be able to develop a cost allocation plan, determine reimbursement rates to provide service, and integrate financial management with development of a strategic plan.
Title: CARES Transit Management Certification (2-Day, In-Person)
Date: February 3-4, 2025
Location: AACOG, Art Training Room, 8200 Perrin Beitel, San Antonio, TX 78218
Time: 8:00 a.m. – 5:00 p.m. Central
Instructor: Carol Wright Kenderdine, Carol Wright Consulting
Description: This 2-day certification workshop will provide the fundamental skills of transit management for new transit managers and experienced managers with the refresher they need to take a step back and review their overall program. The workshop has six modules which cover Human Resource Management; Financial Management; Operations and Service Design; Vehicle and Facilities Management; Title VI, Civil Rights, & ADA; and Customer Service. The workshop uses interactive techniques for involving all participants in the course, including scenarios, paired and large group discussions, Q and A for each module, and handout resources. There will be significant time allowed throughout for discussion of specific situations related to individual agency circumstances. A certification test is given at the end of the course. Participants must score 85% or better to receive their certification.
Title: Principles of Effective Leadership (1.5-day, in-person)
Dates: February 5-6, 2025
Location: AACOG, Art Training Room, 8200 Perrin Beitel, San Antonio, TX 78218
Time: 8:00 a.m. – 5:00 p.m. Central on Day 1 and 8:00 a.m. – 12:00 p.m. Central on Day 2
Instructor: Carol Wright Kenderdine, Carol Wright Consulting
Description: In our day-to-day work life, we often become so bogged down with completing the necessary tasks and details that we do not take the time employ more leadership strategies into our work styles. In public transit, your life is hectic, your time is valuable, you are often overloaded, am you may sometimes feel like you are barely “hanging on.” Leadership is often the missing ingredient to greater productivity – not more work! While often we look to our managers as the “Leader,” everyone has the ability to lead others. This workshop demonstrates the essentials for effective leadership, identifies traits every leader should develop, and underscores the impact leadership skills can have on your life and the lives of those you lead.
Title: Civil Rights, Title VI, and the ADA (webinar)
Date: February 13, 2025
Time: 10:00 a.m. – 11:30 a.m. Central
Instructor: Carol Kenderdine, Carol Wright Consulting
Description: As a transit agency, you are tasked with navigating a complex landscape of rules and regulations, often learning as you go while managing your daily operations. This webinar is designed to help you understand your vital responsibilities concerning Civil Rights, Title VI, and the Americans with Disabilities Act. You will have the opportunity to evaluate your agency’s practices and explore best practices for effective policy development. Additionally, you’ll gain access to valuable resources and have dedicated time for a Q&A session to address any specific challenges you’ve encountered.
TTA Legislative Day, Tuesday – February 25, 2025
7:00-8:15 a.m. Breakfast and Materials Pick Up,
The Stephen F Austin Royal Sonesta Hotel
(701 Congress Ave., Austin, TX 78701)
8:00-8:15 a.m. Brief presentation on days expectation (Eron Linn, Wade Long)
8:30 a.m. Shuttle to Capitol, (CapMetro)
Throughout The Day Meetings with Legislators at the Capitol
- Suggested attire: Business casual
- Please use this time to meet with legislators and staff. These meetings should be scheduled in advance. If you have local legislators that you have not scheduled meetings with, visit their offices to introduce yourself and see if there is someone available to briefly speak with you about TTA’s priorities.
- Remember to be courteous and polite. You may only get 5 minutes to convey your message, so please use your time wisely!
- Don’t forget to refer to the TTA Handout titled “2023 Legislative Agenda” and discuss the items contained therein.
- Please ask for business cards from Legislative offices to get the names and contact information for members of legislators’ staff. Office staff can be very helpful and a valuable resource both during session and during the interim period.
- Make sure to drop off a copy of the double-sided postcard invitation for the Ice Cream Social in the afternoon and the Legislative Reception.
TBD Possible Transit Day Resolution
Lunch On Your Own
After Lunch Continue meetings at the Capitol.
1:30-3:30 p.m. (1:00 Setup) Ice Cream Social in Extension Legislative Conference Center—LCC, E2.002
Please invite legislators and staff you meet with to attend.
If you are attending, feel free to bring 50-70 pieces of agency branded swag to hand out to our guests.
5:30-7:30 p.m. Evening Reception
Please invite legislators and staff you meet with to attend.
Location: The Stephen F Austin Royal Sonesta Bar and Terrace
Voted the Best Evening Reception location in downtown Austin, with a balcony overlooking Congress Avenue and a gorgeous view of the Texas State Capitol.
701 Congress Ave., Austin, TX 78701
