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October 22, 2019 – October 23, 2019 all-day America/Chicago Timezone
GoBus is hosting the CTAA Certified Community Transit Supervisor Training on October 22nd and 23rd in Kilgore.
Only 16 spaces are available!
There is no charge for the training
(limited scholarships are available for travel expense)
Important: Prerequisite Required!
To Register, please contact Melissa Cure at:
TXDOT is also offering Scholarships to assist with travel expense (2 per agency)
All scholarships are available through eGrants. If you have questions about scholarships please call 512-486-5957
A training and certification program for front-line transit managers and supervisors
The front-line supervisor has a pivotal role in the transit organization. He or she is accountable for most of the day-to-day success of its operations. Many supervisors are promoted from within the ranks of the operating staff, while others come from a variety of backgrounds and must learn to effectively supervise. In their supervisory role, these individuals must also understand the overall objectives and mission of the transit organization, and they must be able to convey its practices, principles, and priorities to the operating staff. To meet the unique challenge facing these important personnel, CTAA has developed the “new” Certified Community Transit Supervisor 6.0 program. This two-day classroom workshop has been updated to include a wide variety of skills necessary to successfully manage front-line employees and a web-based prerequisite course. The workshop will provide comprehensive training in leadership, working effectively within a team, communication skills, coaching skills, performance gap analysis, motivation, use of positive & progressive discipline, dealing with emotional employees and how to use feedback effectively.
At the conclusion of this training, class participants are tested in their mastery of these areas. Having passed the examination component, trainees will be professionally certified by CTAA as Certified Community Transportation Supervisors (CCTS); this certification will be valid for three years, whereupon the supervisor must recertify to keep the CCTS designation.
CTAA, in partnership with the Center for Transportation eLearning (CTeL), has developed a web-based prerequisite course (approximately four hours) to provide the basic skills training necessary for new and veteran managers and supervisors. The web-based program (taken prior to the classroom training) will include the supervisor’s role, succeeding as a new supervisor, communicating effectively, leading your team, coaching and counseling, conflict management and decision making, and transit supervisor responsibilities.
CTAA Certified Community Transit Supervisor Training hosted by GoBus