CTAA Certified Community Transit Supervisor Training hosted by GoBus

TXDOT is also offering Scholarships to assist with travel expense (2 per agency)

All scholarships are available through eGrants.  If you have questions about scholarships  please call 512-486-5957

The front-line supervisor has a pivotal role in the transit organization. He or she is accountable for most of the day-to-day success of its operations. Many supervisors are promoted from within the ranks of the operating staff, while others come from a variety of backgrounds and must learn to effectively supervise. In their supervisory role, these individuals must also understand the overall objectives and mission of the transit organization, and they must be able to convey its practices, principles, and priorities to the operating staff. To meet the unique challenge facing these important personnel, CTAA has developed the “new” Certified Community Transit Supervisor 6.0 program. This two-day classroom workshop has been updated to include a wide variety of skills necessary to successfully manage front-line employees and a web-based prerequisite course. The workshop will provide comprehensive training in leadership, working effectively within a team, communication skills, coaching skills, performance gap analysis, motivation, use of positive & progressive discipline, dealing with emotional employees and how to use feedback effectively.

At the conclusion of this training, class participants are tested in their mastery of these areas. Having passed the examination component, trainees will be professionally certified by CTAA as Certified Community Transportation Supervisors (CCTS); this certification will be valid for three years, whereupon the supervisor must recertify to keep the CCTS designation.