Denton County Transportation Authority (DCTA)
Contact: Kristina Holcomb
Biographical Info
The Denton County Transportation Authority (DCTA) is a coordinated county transportation authority created by House Bill 3323, under Chapter 460 of the Texas Transportation Code, approved by the 77th Texas Legislature and signed into law by the Governor in 2001. On November 5, 2002, the voters in Denton County approved the confirmation of DCTA by 73 percent. The DCTA Board of Directors is governed by a five voting-member board appointed by respective entities from Denton County and the cities of Denton, Highland Village, and Lewisville serving two-year terms. We’re committed to improving mobility, air quality, economic development and livability in the areas we serve.
VISION, MISSION AND CORE VALUES
Mission
We are committed to improving mobility, air quality, economic development and livability in the areas we serve.
Vision
To be a leader in advancing public transportation alternatives.
CORE VALUES
Safety
In accordance with our Service Plan, our most important commitment is passenger safety through the strict adherence to policies and procedures and ongoing employee training and professional development.
Accountability
As public servants, DCTA employees and Board of Directors hold themselves accountable to their constituents and are committed to being exemplary stewards of public resources.
Commitment
DCTA employees and Board of Directors are committed to working collaboratively to deliver the components of the Service Plan in a timely manner to serve the mobility needs of our passengers.
Excellence
Always in the pursuit of excellence, DCTA will consistently offer innovative, effective and quality public transportation alternatives that will exceed passenger expectations.
Integrity
It is incumbent upon DCTA employees and Board of Directors to conduct themselves in a manner that upholds the highest moral, legal and ethical standards. We are uncompromising in our commitment to truth, honesty and openness in all relationships and interactions.
Respect
We believe that all of our passengers are important and that all of our employees add value. We will treat passengers and employees with dignity and esteem.