Cost: There is no fee for this training, but registration is required due to limited space. These courses are made possible through a grant with TxDOT.
July 14, 10:30 am – 12:00 noon CT (Online Webinar)Trainer: Kristen Joyner, KJ Backpack
Conflict is inevitable in workplace settings and public transportation is no different. Conflicts can arise between co-workers, be imbedded among supervisors and subordinates or when there is a clash with customers. Managing conflict is a key management competency that requires study and practice to maintain a positive workplace environment. We will review examples of conflicts and resolutions in a transit environment that can give you an idea of what to expect, when conflicts arise.