CARES Transit Management Certification (2-Day, In-Person)

Title: CARES Transit Management Certification (2-Day, In-Person)

Date: February 3-4, 2025

Location: AACOG, Art Training Room, 8200 Perrin Beitel, San Antonio, TX 78218

Time: 8:00 a.m. – 5:00 p.m. Central

Instructor: Carol Wright Kenderdine, Carol Wright Consulting

Registration Link:

Description: This 2-day certification workshop will provide the fundamental skills of transit management for new transit managers and experienced managers with the refresher they need to take a step back and review their overall program.  The workshop has six modules which cover Human Resource Management; Financial Management; Operations and Service Design; Vehicle and Facilities Management; Title VI, Civil Rights, & ADA; and Customer Service. The workshop uses interactive techniques for involving all participants in the course, including scenarios, paired and large group discussions, Q and A for each module, and handout resources.  There will be significant time allowed throughout for discussion of specific situations related to individual agency circumstances.  A certification test is given at the end of the course.  Participants must score 85% or better to receive their certification.