Date/Time: April 23-24, 2024, 1:00 – 3:00 p.m. Central
Instructor: A.T. Stoddard, LSC Transportation Consultants
Description: Microtransit is often promoted as a service to solve many of the challenges faced by public transit systems. In this seminar, participants will be introduced to the concept of microtransit to understand what it is, how it operates, and some of the benefits and limitations of microtransit. Specific topics to be covered include:
- Characteristics of microtransit
- Factors to consider for implementation of microtransit
- Estimating potential demand
- Performance characteristics
- Cost of microtransit
- In-house or contract operations
- Integration with complementary paratransit service
- Integration with fixed-route service
- Presenting the case for or against microtransit
- Examples of microtransit implementation
Title: CARES Frontline Supervisor Certification
Dates/Time: April 29-30, 2024, 8:00 a.m. – 5:00 p.m. Central
Location: AACOG, ART Training Room, 8200 Perrin Beitel, San Antonio, TX 78218
Instructor: Carol Wright Kenderdine, Carol Wright Consulting
Description: This 2-day certification workshop provides frontline supervisors and middle management personnel with the skills and tools necessary to manage their staff, department, and workload efficiently and effectively. Investing in the development of frontline supervisors leads to improved engagement, productivity, retention, and motivation. This course provides new and seasoned supervisors with proven management tools and techniques; methods to increase employee engagement; advice on avoiding common supervisory pitfalls; skills for navigating being in the middle between upper management and frontline staff; and more. Scenarios, hands-on learning, facilitated large group and paired discussions, peer learning and other interactive techniques are used throughout the training. Take-home resources will be provided to use immediately at your agency. A certification test is given at the end of the course on materials covered. Participants must score 85% or better to receive their certification.
The call-in information is provided below; please let me know if you have any questions. Thank you.
Please join the meeting from your computer, tablet, or smartphone.
https://global.gotomeeting.com/join/211466933
You can also dial in using your phone.
United States: +1 (408) 650-3123
Access Code: 211-466-933
New to GoToMeeting? Get the app now and be ready when your first meeting starts: https://global.gotomeeting.com/install/211466933
Dates/Time: May 1-2, 2024, 8:00 a.m. – 5:00 p.m. Central
Location: AACOG, ART Training Room, 8200 Perrin Beitel, San Antonio, TX 78218
Instructor: Carol Wright Kenderdine, Carol Wright Consulting
Description: This 2-day certification workshop provides the fundamental skills of transit management for new transit managers as well as providing a refresher for experienced managers who want to review their overall program. The class has modules which cover Human Resources; Finances; Operations and Service Design; Vehicle and Facilities Management; Title VI, Civil Rights, and the ADA; and Customer Service. The course uses interactive techniques for involving all participants including scenarios, paired and large group discussion, Q & A for each module, and handout resources to take home. A certification test will be given at the end of the course based on presented materials. Participants must score 85% or better to receive their certification.
Please join the meeting from your computer, tablet or smartphone.
https://meet.goto.com/636305389
You can also dial in using your phone.
Access Code: 636-305-389
United States: +1 (646) 749-3122
Get the app now and be ready when your first meeting starts:
https://meet.goto.com/install
Call-in information:
Please join the meeting from your computer, tablet, or smartphone.
https://global.gotomeeting.com/join/218239061
You can also dial in using your phone.
United States: +1 (571) 317-3122
Access Code: 218-239-061
New to GoToMeeting? Get the app now and be ready when your first meeting starts: https://global.gotomeeting.com/install/218239061
Title: Planning for Program Sustainability
Dates/Time: May 15, 2024, 1:00 – 2:30 p.m. Central
Instructor: Carol Wright Kenderdine, Carol Wright Consulting
Description: This webinar will teach participants how to develop a sustainability plan for their organization and/or programs. Topics covered will include identifying environmental and social impacts, setting sustainability goals, creating action plans, and tracking progress. We will also discuss best practices for engaging stakeholders and communicating sustainability efforts to customers and other stakeholders. By the end of the webinar, participants will have a clear understanding of how to create and implement a sustainability plan that aligns with their organization’s values and goals.
Title: Marketing Your Transit Program (Webinar)
Date/ Time: June 5, 2024, 1:00 – 2:30 p.m. Central
Instructor: Jeremy Johnson-Miller, Easterseals
Description: Current riders, family members or even future riders, visit your website and social media platforms for service information before even calling to schedule a ride. This is why it is so important to maintain your front-facing web materials and social media to clearly communicate the services being provided and easily understood – and if the information presented is difficult to understand, those riders could choose not to ride your bus. This Express Workshop will get you started on the right path to communicating and presenting the services offered. The presenter will offer industry insights and showcase the tools available for transit agencies.
TTA will host and Evening Reception in Austin for our members. Details, like the location and time will be announced in the near future.
8:30a.m., at The University of Texas at Austin Commons Conference Center, 10100 Burnet Road Austin, TX, in the Big Tex 1.102 room
Please remember to print out a parking pass before you arrive and place on your dashboard
Contact Robbi Smith, with TxDOT for more information.
Robbi Smith, MPA, CTCM
Communications Manager
Public Transportation Division
(512) 500-6341/mobile
Email – robbi.smith@txdot.gov